• Address: Nettax LLP

    E 203, 2nd Floor, Sumel 7, Odhav, Ahmedabad 380023

  • Mail us:

    info@epasstoken.in

  • Become a Partner

Cancellation Policy

Last Updated: April 2026

epasstoken.in is an India-based supplier of USB Digital Signature Tokens (ePass Token, HyperPKI) used for secure digital authentication.

Order Cancellation Terms

This Cancellation Policy applies to ePass and HyperPKI USB DSC token orders placed through epasstoken.in for India deliveries.

Cancellation Before Dispatch

Orders can be cancelled at any time before dispatch confirmation.

  • Submit cancellation requests quickly using your order details.
  • Once cancellation is approved, no dispatch will be initiated for that order.

No Cancellation After Shipping

Orders cannot be cancelled after the shipment has been handed over to the courier partner.

Refund for Pre-Dispatch Cancellation

If an order is cancelled before dispatch, the paid amount is refunded to the original payment method as per standard banking timelines.

For delivery timelines, please read our Shipping Policy.

For return eligibility after delivery, please read our Return & Refund Policy.